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Booking GuideFrom discovery to confirmation, booking a photographer on GetPhoto is designed to be simple, transparent and secure.
Explore photographers through categories, homepage recommendations or search.
Select your preferred package and submit a booking request with your event date, time, location and optional notes.
The photographer receives your request and decides whether they are available — they may accept or decline.
Photographers are expected to respond within the configured response window.
If no response is received, the booking request automatically expires. You are notified and no payment is collected.
Once accepted, you receive confirmation and your booking moves to Awaiting Payment.
You must complete payment within the configured payment window after acceptance.
If payment is not completed, the booking automatically expires. The slot may be released and the photographer is notified.
After payment, your booking becomes confirmed. Both parties receive confirmation.
Timeline tracking begins. Evidence tracking begins. The booking appears in your dashboard and the photographer's partner dashboard.
Discover packages through categories, search or homepage recommendations.
Submit your event details and preferred package in a few taps.
Your photographer confirms availability and your booking moves forward.
Complete payment within the configured payment window after acceptance.
You receive a notification and may choose another photographer or package. No payment is taken.
The request expires automatically when the response window ends. You are notified and can submit a new request.
The booking expires automatically when the payment window ends. The slot may be released for other customers.
Your booking becomes officially confirmed. Timeline milestones, evidence checkpoints and dashboard tracking all begin.
Photographers must respond within the platform's configured response window. If they do not, your request expires automatically and you are notified.
After acceptance, you must pay within the configured payment window. If you miss it, the booking expires and the slot may be released.
Cancellation rules depend on booking status and platform policy. Your dashboard shows the current status and available actions for your booking.
No. Payment is requested only after the photographer accepts your booking. You are not charged while a request is pending or if it expires.
Both parties receive confirmation. Timeline and evidence tracking begin.
Your booking is confirmed. Both parties receive confirmation, timeline tracking starts, evidence tracking begins, and the booking appears in both dashboards.