Home / Privacy Policy
Last updated: 14 September 2026 · Version 1.1
GetPhoto (“we”, “us”) operates a marketplace for booking creative services in Malaysia and selected ASEAN markets. This policy explains how we handle personal data under applicable privacy laws including the Malaysian Personal Data Protection Act 2010 (PDPA).
Account data (name, email), booking and payment metadata, messages sent through booking chat, location preferences for marketplace discovery, device/browser data for security, and partner verification documents where applicable.
To operate accounts, process bookings and payments, show relevant marketplace results, prevent fraud, resolve disputes, send service notifications, and comply with law. We do not sell personal data.
Essential cookies support authentication and security. With consent, preference cookies store marketplace country/area selection and location source. You may accept essential cookies only via the cookie banner.
We share data with booking participants (customer ↔ Partner), GetPay payment infrastructure providers under contract, and other infrastructure providers where necessary to operate the platform. We may disclose data when required by law or to protect users and the platform.
We retain data while accounts are active and as needed for financial records, disputes, and legal obligations. Anonymised aggregates may be kept longer.
Subject to PDPA and applicable law, you may request access, correction, or withdrawal of consent for non-essential processing. Contact support@getphoto.app. Some requests may limit platform features.
We apply access controls, encryption in transit, and monitoring appropriate to a marketplace handling payments. No method is 100% secure; report concerns promptly.
Infrastructure may process data outside Malaysia. We use providers with appropriate safeguards where required.
We will post policy updates on this page with a revised date. Continued use after material changes constitutes acceptance where permitted by law.
See also Terms of Service.
