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Booking VisibilityProgress Timeline
Track every milestone from booking confirmation to final delivery. One timeline both sides can reference — like parcel tracking for creative services.
Always know the status
Customers should never need to chase updates by message. GetPhoto’s booking timeline shows where a job stands — confirmed, assigned, in session, editing, delivered — with timestamps and controlled transitions.
Each status change appends to an immutable event log. Partners cannot silently skip steps; customers cannot rewrite history. Everyone sees the same progression.
This is the operational backbone of the marketplace. Payments, evidence, reviews, and disputes all reference the same timeline.
Typical milestone path
- 1
Confirmed
Booking created with locked scope, participants, and schedule.
- 2
Assigned
Partner accepts and commits to the agreed package and dates.
- 3
Session
On-site or studio work completes with arrival and session signals.
- 4
Editing
Post-production or deliverable preparation in progress.
- 5
Delivered
Final deliverables submitted with evidence for customer review.
Timeline in the product
Step indicators
Completed milestones show clear checkmarks — pending steps stay visible.
Timestamps
When each event happened — auditable for support and disputes.
Linked evidence
Delivery proof and milestone attachments sit on the same record.
Why a single timeline wins
- Customers get parcel-style clarity without calling support.
- Partners set expectations by advancing milestones honestly.
- Payment release and review windows trigger from timeline state.
- Disputes start from facts — not competing narratives.
Common questions
Can the customer change booking status?+
No. Status transitions run through controlled platform functions. Customers request; partners and system rules advance state.
What if a milestone is delayed?+
The timeline shows the current official status. Overdue handling lives in operations tooling; customers are not left without a visible state.
Is the timeline the same as chat?+
Chat coordinates details. The timeline is the authoritative status record for the booking lifecycle.
Does every category use the same milestones?+
Core lifecycle stages are shared. Deliverable-specific evidence may vary by service type while the timeline structure stays consistent.